Contact
Get in touch
KIM TradeSecret is an independently operated trading education brand. The best and fastest way to reach us is by email. We read every message and aim to reply personally.
Email us at support@kimtradesecret.com.
What to contact us about
We are happy to hear from you on any of the following. Please include enough detail for us to help you, and email us from the same address you used with us where relevant.
- Questions about our educational content, lessons, or community.
- Data and privacy requests, including access to, correction of, or deletion of the personal information we hold about you, and requests to opt out of advertising sharing. See our Privacy Policy for details.
- Unsubscribe and email preferences. You can opt out of our educational emails at any time, either by emailing us or by using the unsubscribe link in any email we send.
- General feedback or a concern about anything we have published.
- Press and media enquiries.
Education waitlist and unsubscribing
If you joined our education waitlist, you opted in to receive educational content and updates when new learning material is published. You can leave the waitlist at any time.
To unsubscribe, use the unsubscribe link at the bottom of any email from us, or email support@kimtradesecret.com with the word unsubscribe and we will remove you. If you would like your data deleted as well, just let us know in the same message.
Response times
KIM TradeSecret is run by a single operator, so replies are sent as soon as we reasonably can rather than on a fixed schedule. We aim to respond to most messages within a few business days. Privacy and data requests are handled within the timeframes required by applicable law.
Please note that we cannot respond to requests for personalised financial, investment, legal, or tax advice. As explained in our Risk Disclaimer, all of our content is educational and general in nature, and you should consult an independent licensed professional for advice specific to your situation.
Who we are
KIM TradeSecret is a brand name for an independently operated gold trading education community. We operate online and do not maintain a public office for in-person visits. Email is our primary point of contact.
For matters relating to your privacy and the data we hold, please read our Privacy Policy. For the terms that govern use of this website and our community, see our Terms of Service. Before acting on anything you learn from us, please read our Risk Disclaimer. Trading carries a substantial risk of loss, and all of our content is educational and general in nature, not financial advice.